Policies & Compliance

Our Policies & Compliance Framework

InterGlobal Certification Services Pvt. Ltd. (IGC) maintains a comprehensive set of policies to ensure impartiality, transparency, confidentiality, and compliance with ISO/IEC 17021‑1 requirements. These policies guide our certification activities and reinforce our commitment to ethical, competent, and professional service delivery.

Impartiality Policy

Ensures fair, unbiased, and independent certification decisions.

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Certification Agreement

Defines the terms, obligations, and responsibilities between IGC and clients.

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Certification Decision Process

Outlines how certification decisions are made independently and objectively.

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Confidentiality Policy

Ensures protection of client information and secure handling of data.

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Ethical & Anti-Bribery Policy

Ensures ethical conduct and prevents bribery in all certification activities.

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Complaints & Appeals

Provides a transparent process for handling complaints and appeals.

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Certificate Validity & Surveillance

Explains certification validity, surveillance audits, and renewal requirements.

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Suspension & Withdrawal

Defines conditions for suspension, withdrawal, or reduction of certification scope.

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Use of Marks & Logos

Guidelines for proper and compliant use of certification marks and logos.

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Legal & Advisory Notices

Important legal statements and advisory information for certified clients.

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Need Assistance or Have Questions?

Our team is here to support you with certification guidance, compliance requirements, and policy clarifications.