Privacy Policy

Privacy Policy

At InterGlobal Certification, we are committed to protecting your privacy. This policy explains how we handle your data when you visit our website, enquire about our services, or undergo certification.

1. Data Collection & Purpose

We only collect data that is necessary to provide our certification and training services.

• Enquiries: When you contact us for a quote (via website, email, or WhatsApp), we collect your name, work email, and phone number. We use this to provide the requested information.
• Certification Process: For active clients, we hold company details, registration numbers, and audit-related communications. This is required to perform our contractual duties and meet regulatory standards.

2. Legal Basis for Processing

We process your data under the following legal grounds:

• Contractual Necessity: To provide the certification services you have purchased.
• Legal Obligation: To comply with the requirements of our accreditation bodies and regulators.
• Legitimate Interests: To send you industry updates and information about our services that are directly relevant to your business.

3. Data Sharing (Sub‑processors)

We do not sell your data. We only share it with:

• Regulators: For accreditation audits and compliance.
• Third‑party Reviewers: To conduct client satisfaction surveys (as required by many ISO standards).
• Communication Tools: Such as our email service providers and WhatsApp for business communication.

4. Data Retention

We retain data only for as long as necessary:

• Successful Clients: We keep data for the duration of your certification cycle plus one full cycle after withdrawal (as per regulatory requirements).
• Enquiries Only: If you do not proceed with our services, your data is permanently deleted after 3 months (extended from 1 month to allow for follow‑up) unless you request earlier deletion.

5. Your Rights

You have the right to:

• Access: Request a copy of your data (free of charge).
• Rectify: Correct any inaccurate information.
• Erase: Request deletion of your data (unless we are legally required to keep it for certification records).
• Object: Opt‑out of marketing at any time via the “unsubscribe” link.

Contact Us: To exercise your rights, email us at admin@interglobalcert.com